Shipping policy

[Shipping Destinations]
United States, Japan, Australia, New Zealand, Malaysia, Switzerland

[Shipping Fees]
Shipping fees vary depending on the destination country/region and the contents of your order.
The shipping cost will be automatically calculated and displayed at checkout.

International
Note: Customs duties, import taxes, and any additional fees are not included in the shipping cost and are the responsibility of the customer.

United States: $24
Oceania (Australia, New Zealand): $24
Switzerland: $28
Asia (Malaysia): $18

Domestic
Japan: ¥700~1,400

[Processing Time]
Orders will be shipped within 5–8 business days after purchase.

[Shipping Methods]
Domestic (Japan): Orders will be shipped via Japan Post, Yamato Transport, or Sagawa Express.
The shipping method is automatically selected at checkout based on the product and delivery location.

International: Orders will be shipped via Japan Post (UGX), Yamato Transport, DHL, or FedEx.
The shipping method is automatically selected at checkout based on the product and delivery location.

[Customs Duties and Taxes]
Customs duties, import taxes, and customs clearance fees associated with international shipping are not included in the product price or shipping fees.
If applicable, these charges are the responsibility of the customer (recipient) in accordance with the regulations of the destination country.

Please note that we are unable to estimate or advise on these charges, as they are determined by the customs authorities of each country.

[Notes]
Customers are responsible for all shipping fees, customs duties, import taxes, and any other charges related to international orders.

Customers are responsible for return shipping costs for returns due to personal reasons or what an order is returned to us due to to absence, refusal of delivery, or other similar reasons. (Even if the order qualified for free shipping, customers are responsible for the actual shipping costs incurred for both the original shipment and the return.) We do not accept cash on delivery (COD) returns.