We cannot guarantee changes, but if you need to update your shipping address or exchange/add items, please contact us via our Contact Us Page within 48 hours. We will do our best to accommodate your request, provided your order has not yet entered production or been shipped.

You can request a return through your order status within 7 days of receiving your items. If your return is accepted, we will process your refund after we have received and inspected the returned item.
Please note that for returns due to customer preference, the customer is responsible for the return shipping costs. We cannot accept items sent as cash on delivery (COD) or items returned without prior approval.

Please be advised that we do not offer direct exchanges.

For more details, please see our Returns & Refund Policy:
https://www.lilfystudio.com/policies/refund-policy

You can request a receipt by following these ways:

Before Checkout: There is a field at checkout where you can request a receipt, so please write your request in the field. We will send it to you by email afterward.
After Checkout: Please let us know through our Contact Form. We will send it to you by email.

If you would like to delete your account, please submit a request through our inquiry form.